Privacy Policy

ClearCreditUK Limited ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website clearcredituk.com (the "Service").

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the data controller for the purposes of data protection law.

2.1 Information You Provide

• Contact information when you reach out to us (name, email address)
• Comments or feedback you provide

2.2 Information We Collect Automatically

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information (mobile, desktop, tablet)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. For detailed information about our cookie usage, please see our Cookie Policy.

We use your information for the following purposes:

• To provide and maintain our Service
• To respond to your inquiries and provide customer support
• To analyze website usage and improve our content
• To comply with legal obligations
• To display relevant advertisements (through third-party services)

We process your personal data based on the following legal grounds:

• Consent: For non-essential cookies and marketing communications
• Legitimate Interest: For website analytics and improving our services
• Legal Obligation: For compliance with applicable laws
• Contract Performance: When responding to your inquiries

We may share your information with:

• Analytics Providers: Google Analytics (anonymized data)
• Advertising Partners: Google AdSense and other advertising networks
• Hosting Providers: For website hosting and maintenance

We do not sell your personal data to third parties. All third-party processors are bound by data protection agreements.

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@clearcredituk.com. We will respond within one month.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Regular data backups

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Contact inquiries: 3 years after resolution
• Website analytics: 26 months (Google Analytics default)
• Cookie data: As specified in our Cookie Policy

Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Certification schemes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or prominent notice on our website.

Data Controller: ClearCreditUK Limited

Address: 123 Financial District, Canary Wharf, London E14 5AB, United Kingdom

Email: privacy@clearcredituk.com

Data Protection Officer: dpo@clearcredituk.com

If you're not satisfied with our response, you can lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.